A blank IT policy can be sent to the BlackBerry smartphone to update an existing IT policy setting. This is useful when transferring BlackBerry smartphones between users in different companies, where different IT policies are enforced.

A blank IT policy can be created with no settings applied, and sent to the BlackBerry smartphone by a system administrator.

Alternatively, contact your system administrator. Depending on the BlackBerry Enterprise Server software version, the BlackBerry smartphone model, and the IT security policy that your organization adopts, the IT policy may be removed by the administrator.