Complete the following steps to install BlackBerry Manager remotely:

1. Verify that one of the following operating systems is in use on the computer where BlackBerry Manager will be installed:
   
   
   • Windows 2000 Service Pack 4 (Professional, Server, or Advanced Server edition)
   • Windows Server® 2003 Service Pack 1
   • Windows XP Professional Service Pack 2
     
2. Verify that the language for the operating system is one of the following:
   
   
   • English
   • French
   • German
   • Italian
   • Spanish
     
3. Install Microsoft® XML Parser 4.0 Service Pack 2 or later.

   Note: This program can be installed during BlackBerry Manager installation.

4. Install Microsoft® .NET Framework 1.1 Service Pack 1 or later.

   Note: This program can be installed during the BlackBerry Manager installation.

5. Install one of the following:
   
   
   • Microsoft Exchange Version 5.5 Administrator
   • Microsoft Exchange 2000 System Manager
   • Microsoft Exchange 2003 System Manager
   • Microsoft Outlook 2000 (Corporate or Workgroup installation)
   • Microsoft Outlook 2002 (Corporate or Workgroup installation)
   • Microsoft Outlook 2003 (Corporate or Workgroup installation)
   • Microsoft Outlook 2007 (Corporate or Workgroup installation)
     
6. Turn on Named Pipes and TCP/IP network protocols for the remote Microsoft® SQL Server® or Microsoft SQL Server Desktop Engine (MSDE). 

   Note: Running BlackBerry Manager using a virtual private network (VPN) can cause issues due to limitations for the Named Pipes protocol.

7. For BlackBerry Enterprise Server software version 4.0 or earlier, assign Microsoft Exchange permissions to the account that will administer BlackBerry Manager.
   
8. Assign the administrative role to the account that will administer BlackBerry Manager.
   
   
   1. Open BlackBerry Manager as a BlackBerry Enterprise Server administrative account.
   2. Select the BlackBerry Domain and go to the Role Administration tab.
   3. Select the role you would like to assign the account to.
   4. If this account is already set up as the Microsoft SQL Server login account, click on the List Administrators option and select the check mark next to it.
      
9. If this account is not already set up as the Microsoft SQL Server login account, click the Add Administrators option and type the account name to create a Microsoft SQL Server login account. Type a password on the next screen. For more information about role based administration.

   Note: Use Microsoft SQL Server authentication for this account.

10. Turn on printer and file sharing in Windows to activate the BlackBerry smartphones.

    Note: To turn on printer and file sharing in Windows, search for this information on the Microsoft web site.

11. Install the BlackBerry Manager by completing the following:

    Note: Install the same version of BlackBerry Manager that is installed on the BlackBerry Enterprise Server.

    1. Log in to the account that will be used to run BlackBerry Manager.
    2. Run the setup.exe file from the BlackBerry Enterprise Server installation package.
    3. In the Setup Type window, select BlackBerry Manager.
    4. Follow the instructions.
    5. When prompted to create a Messaging Application Programming Interface (MAPI) profile, specify the mailbox name for the account that administers BlackBerry Manager.
       
       

    Note: For more information, see the BlackBerry Enterprise Server System Administration Guide.