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BlackBerry Enterprise Server - Service Packs & Maintenance Releases

Friday, 27 February 2009

This document outlines the differences between BlackBerry Enterprise Server Service Packs and Maintentance Releases.

Service Packs

Service packs are software releases that contain product updates, including fixes for identified issues and feature enhancements. They are bundled separately for the following types of BlackBerry Enterprise Server software:

BlackBerry Enterprise Server for Microsoft Exchange
BlackBerry Enterprise Server for IBM Lotus Domino
BlackBerry Enterprise Server for Novell GroupWise
BlackBerry Enterprise Server for MDS Applications

Maintenance Releases

There are two types of maintenance releases (MRs) that you can install - these are known as HotFixes and Rollups.

HotFix

A hotfix contains fixes for BlackBerry Enterprise Server software. Because of the often urgent and reactive nature of a hotfix, there is no release schedule followed.
A hotfix can be specific to customers or BlackBerry Enterprise Server software types, or can be specific to a component common between the differing BlackBerry Enterprise Server software types.

Rollup

A rollup contains a small set of fixes. It can, and normally will, include the same fixes as hotfixes, but it is intended to release any important fixes on a schedule.

A Rollup can be expected to be released approximately six weeks after the previous MR is posted to the BlackBerry web site.

For example, an organization with BlackBerry Enterprise Server software version 4.1 Service Pack 6 (4.1.6) can install any of the following posted maintenance releases:

BlackBerry Enterprise Server software version 4.1.6 MR1 (Rollup)
BlackBerry Enterprise Server software version 4.1.6 MR2 (Rollup)
BlackBerry Enterprise Server software version 4.1.6 MR3 (Rollup)
BlackBerry Enterprise Server software version 4.1.6 MR4 (Rollup)

In this example, each MR (MR1 through MR4) contains all fixes from previous MRs.

So as a customer, who wished to update you BlackBerry Enterprise Server v4.1 Service Pack 6, you would only need to install the latest version, which is MR4.

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