Missing SMS, Phone, and Email icons on the BlackBerry smartphone
Sunday, 29 March 2009

SMS, Phone, and Email icons may be missing from the BlackBerry Bold 9000 smartphone after the following error message:

Uncaught Exception Error Appeared

To resolve this issue:

 

  1. Back up the BlackBerry Bold 9000 smartphone using the BlackBerry® Desktop Manager software.

  2. Wipe the BlackBerry Bold 9000 smartphone.

  3. Perform a selective restore of the customer's important data using the BlackBerry Desktop Manager software.
 
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