JVM Error 517

"JVM Error 517" might occur for a number of reasons, and indicates that an unrecoverable error has occurred on the BlackBerry smartphone during normal operation. Further diagnostics are required in order to provide a specific root cause.

To resolve this issue, contact your wireless service provider.

To assist with diagnosing the issue, provide as many of the following details as possible:

• What is the frequency of the issue?
• Is the issue easily reproducible or does it occur randomly? If the issue is reproducible, make note of the steps to take to reproduce the issue.
• Is there a specific application or function being used when the issue occurs?
• Have you recently upgraded the BlackBerry® Device Software or other applications?
• When was the last backup of the BlackBerry smartphone performed?

Note: To assist in capturing the error details, contact support while the error is still displayed on the BlackBerry smartphone.

If possible, do not reset the BlackBerry smartphone so that a full investigation on the issue can be performed.