|
BlackBerry Dispatcher, Synchronization, and Policy services do not start after applying updates |
|
Tuesday, 12 January 2010 |
|
BlackBerry Dispatcher, Synchronization, and Policy services do not start after applying Microsoft Security Update MS06-071 The Microsoft security update MS06-071 applies a patch to the Microsoft XML Parser (MSXML). Complete the following steps to help resolve this problem. - Uninstall all versions of MSXML, including patches.
- Delete msxml4.dll from the %systemroot%\system32 folder.
- Set all BlackBerry services to Manual in the Windows Services screen.
- Restart the BlackBerry Enterprise Server.
- Install MSXML 4.0 Service Pack 2.
- Restart the BlackBerry Enterprise Server.
- Set all BlackBerry services back to Automatic in the Windows Services screen.
|
|