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Confirm that an end user is receiving mail to their BlackBerry device |
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Friday, 25 September 2009 |
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In order to confirm that an end user is receiving mail to their device, send them an email with <confirm> as the first word in the subject line. You can write anything else in the subject as well, as long as <confirm> is there first. For example,
<confirm> Test from BlackBerry Admin, OK to delete, no need to reply
As soon as the message hits the user's device, a confirmation receipt is sent right back to the sender, without any user intervention required.
This can be pretty handy when activating a user who you can't reach, to make sure they are getting mail to their device.
Sometimes you will get a confirmation back from yourself as well, so just be careful not to confuse that with one from your user.
Alternatively, you can send an email with <$Confirm,RemoveOnDelivery,SuppressSaveInSentItems> in the subject line, as follows:
<$Confirm,RemoveOnDelivery,SuppressSaveInSentItems>
With the additional commands the email is automatically deleted once received and the confirmation email is not saved in the sent messages.
In a nutshell, there are no traces of the test left in the users mail file.
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